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Off Trail is a retailer of outdoor adventure products and accessories. In addition to our online e-commerce presence, Off Trail has a fully staffed brick and mortar retail store located in the San Francisco Bay Area of California. Off Trail has served thousands of customers throughout the world.

We are passionate about the products we sell and the customers we serve. We understand that you have a choice in where you will shop and make your purchases, and in our pursuit of ensuring that you have a perfect customer experience, we created the Off Trail Guarantee. The Off Trail Guarantee is our way of holding ourselves to a higher service standard. Our guarantee ensures added value, security, and peace of mind to our customers and at the end of the day that is what's most important to us.

The Off Trail Guarantee means that every customer receives an individually numbered certificate outlining our commitment to you, which includes:

  • A 45 day Hassle Free Return/Exchange Period
  • Free lifetime support for every product purchased from Off Trail
  • A free extended warranty on every item purchased from Off Trail

We hope you'll give us a try and allow us the opportunity to earn your business. We look forward to serving all of your Off Trail Unit and Off Trail Accessory needs!